FanExperienceTM is our 100% Buyer Guarantee that is designed to give you full peace-of-mind, safety, and security. What can you expect with the TicketExperienceTM Guarantee?
We guarantee that we will get your tickets to you no less than one (1) hour before your event’s start time. If you have any questions on a particular order, please contact us directly.
In the event that we are unable to send you the exact tickets you ordered, we will provide you with tickets for equivalent or better seating.
Any tickets that you buy are guaranteed to be authentic and valid for entry. If you are denied admission by the venue, we will investigate the incident and will refund the full cost of the tickets and shipping and service fees if we find that the tickets were invalid.
If an event you bought tickets to is permanently cancelled, you will receive a full refund of the ticket price and all service and delivery fees. If an event is postponed, your tickets are valid for the new date and no refund will be issued.
We are one of the highest rated companies in the industry. Here is just a small sampling of our customers.
Easy to do and great discount!
Clear, concise instructions. Good map of the arena.
I like how easy it is to choose where you want your seats. Am pleased with how easy it is to receive the order of tickets.
Quick and easy process. It took only 5 minutes to complete the ordering process and I had my tickets in my email within 15 minutes of placing my order.
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